Collision Industry Conference Hosts Body Shop Certification Panel
Collision Industry Conference Hosts Body Shop Certification Panel (Left to right) Mark Allen of Audi, Clint Marlow of Allstate and Scott Biggs of Assured Performance participate in the certification panel. Certification is taking off like wildfire as more and more automakers are taking more of a stake in how their vehicles are repaired once out of the factory. They want to protect their brand by ensuring that their highly sophisticated vehicles are repaired back to their own specifications. The panelists consisted of: David Parzen, senior technical project manager for NSF; Scott Biggs, CEO of Assured Performance; Mark Allen, manager of collision and equipment for Audi; John Eck, manager, wholesale channel for GM; and Clint Marlow, senior manager, claims strategy for Allstate. Moderator Lou DiLisio started off by asking whether OE certification was good or bad…
