ShopOps Tip of the Month: Skills Inventory

What is ShopOps Skills Inventory?

Skills Inventory is a feature found in ShopOps that allows you to keep track of your technicians’ training and skills, so you can build a well-rounded team of professionals. Follow these steps to make sure that your technicians skills are correctly added, so they can properly document every repair and offer your customers a fully documented Certified Repair!

How to Use Skills Inventory in ShopOps:

  1. Go to AssuredPerformance.net and log in using your ShopOps username and password.
  2. Select HR & SKILL SETUP from the right hand side of your screen.

  3. Next, select SKILLS INVENTORY as located directly under the EMPLOYEE MANAGEMENT tab.
  4. You will now be able to explore 75 skills in 5 separate categories and assign an employee to each skill they are qualified for. (Still need to add your team members’ information to ShopOps? It’s easy! Click here.)

    • As an example, let’s start with Skill #1 under the Refinish Skills category. Click on the + sign in the column second from right.
    • A box will pop up with an explanation of this skill: “Capability to identify vehicle construction materials”
    • Select an employee from the drop down menu who possesses this skill.
    • You will also be able to upload proof of their qualifications and certifications.
    • Click Save.
    • Continue to assign a qualified technician to each skill, as you move down the list.

This allows you to look for the skills that will help you create a well-rounded team!


How to Add Employees to Your ShopOps Profile

In order to use Skills Inventory, you must first have a roster of employees entered in your ShopOps profile. Keep reading to learn how to add and update employee information in ShopOps.

  1. First, select the HR & SKILL SETUP while logged into ShopOps.
  2. Next, select the EMPLOYEE MANAGEMENT at the top left hand side of the screen. 
  3. You will then select CREATE NEW USER at the bottom of the page to add a new employee.
  4. Choose EDIT USER INFO in the relevant employee line to change their information.

That’s it! You’re now on the way to building a talented team of technicians that can properly documented Certified Repairs! Scroll back up to Step 3 to complete your Skills Inventory!

When the time comes to expand your workforce, refer to the list of qualifications in Skills Inventory to get a clear understanding of what to look for in a new employee. You will also learn through this Inventory what your staff’s strengths are, which is a key to success for any business.

Need more help with your ShopOps Management tools? Contact us to schedule a demo or watch our video on how to use ShopOps Skills Inventory, HERE.