Laguna Hills, November 6, 2019 – Assured Performance is proud to announce the appointment of Rachel Hinson as Vice President of Network Support and Implementation. Rachel will lead a team of over 20 professionals that provide network support and development activities, and new product and service line introduction for Assured Performance. Rachel Hinson resides in the greater Saint Louis area and has opened Assured Performance centralized offices in that area to better support the national network.
Rachel will be applying her extensive knowledge and experience in customer care to help drive adaption of the Assured Performance toolset, and other major initiatives planned for the future. For the past 19 years, Rachel was held roles as held the role of Director of Technology & Business Process with Enterprise Rent-a-Car.
“I’ve worked closely with Assured Performance for the last several years and admire what they have built. No other company offers the capabilities Assured Performance does,” stated Rachel Hinson. “I am thrilled to lead the Assured Performance Network Support Team to ensure our Certified Repair Providers and Network Partners are able to leverage our tools to maintain their market position as best in class and deliver documented Certified Repairs.” Hinson added.
“Rachel is a fantastic addition to our team with her extensive knowledge and background in network support. Rachel will be extremely beneficial to our Network,” said Scott Biggs, CEO of Assured Performance. “She has the leadership skills to help us deliver our next generation of business tools, marketing, systems and processes to support Certification.”
About Assured Performance:
Assured Performance Network is the largest most advanced repair capable network of certified collision repair centers with over 3,000 participating shops in North America. Assured Performance Network is composed of three organizations: A non-profit Certification and Consumer Advocacy Organization, a legal Co-Op, and a management company. Combined, they operate as a third-party administrator for body shop Certification, consumer awareness, network management, and rebate reward programs for several of the largest auto makers, manufacturers, and suppliers.